> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hodi.host/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to configure anti-spam?

Spam filters allow you to sort or delete unwanted emails. Your hosting at Hodi uses [SpamAssassin](https://spamassassin.apache.org/) to analyze emails and assign a spam score based on certain characteristics. antispam

## Configuration
To access the configuration, [log in to your cPanel](https://help.hodi.host/en/article/how-to-access-cpanel-en4rsm/) then in the "**Email**" section, choose "**Spam Filters**"

![](https://hodi.host/images/kb/148_Screenshot-2024-10-11-at-09.14.38.png)

Check the "**Process New Emails and Mark them as Spam**" box to identify potential spam. SpamAssassin will examine each message for spam characteristics and assign a spam score. This spam score helps determine the likelihood that a message contains spam.

You can then choose to move spam to a separate folder with the "**Move New Spam to a Separate Folder (Spam Box)**" option, or delete them with the "**Automatically Delete New Spam (Auto-Delete)**" option. We do not recommend automatically deleting spam, as you would have no way to recover a deleted message. If you choose neither option, messages identified as spam will remain in your inbox.

### Adjusting the spam filter sensitivity
If you find that too many or too few messages are being marked as spam, you can change the "**Spam Threshold Score**" by clicking the appropriate link. The higher the score, the fewer spam messages will be blocked:

![](https://hodi.host/images/kb/149_Screenshot-2024-10-11-at-09.16.18.png)

## Determining the spam score of an email
In the "**Email**" section of cPanel, choose "**Track Delivery**", enter the recipient's address that received a message to analyze, then click "**Show All**":

![](https://hodi.host/images/kb/152_Screenshot-2024-10-11-at-09.21.28.png)

In the list below, you will find the various messages received. Simply locate the message by the time you received it (note: some bulk sending tools have a sender address different from what you see in your email client):

![](https://hodi.host/images/kb/153_Screenshot-2024-10-11-at-09.23.27.png)

You can then adjust the spam score based on the level of filtering you wish to apply for your users by following the configuration instructions above.