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Articles on:Email
Everything about emails, deliverability, and anti-spam

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  • What are the IMAP and SMTP servers?
    Click here if you are looking for the SMTP settings to use for your website When you create an email account on cPanel, you can configure it on your usual email client with the following instructions: Outlook 2019 iPhone / iPad (https://help.hodi.host/en/article/how-to-configure-your-mailbox-on-an-iphone-or-ipad-1llSome readers
  • What is email spoofing?
    Email spoofing is a fraudulent technique used to make it appear that an email comes from a legitimate address when it was actually sent by a malicious third party. This type of attack is often used to: deceive the recipient, spread viruses or malicious links, or obtain confidential information (phishing). How to tell if an email has been spoofed? Here are some signs that may alert you: The sender appears to be a legitimate address, but the content is strange or suspicious. The eSome readers
  • How to create mailboxes or redirections?
    Our hosting plans allow you to create email accounts using your domain name. For example, you can create a contact@mapetiteentreprise.re mailbox to replace mapetiteentreprise@monfournisseurdacces.fr. To create a new mailbox: Log in to your cPanel In the "Email" section, choose "Email Accounts" Click the "+ Create" button Enter the account name and password: (https://hodi.host/images/kb/20Screenshot-2023-01-17-at-21Few readers
  • How to configure outgoing email filtering with SpamExperts?
    Setting up SpamExperts to protect your organization's emails is not automatic. It requires several steps which we detail below.   It is important that you follow the steps properly to ensure that emails are correctly filtered by SpamExperts and that they are delivered optimally to your recipients.   If you use web hosting with Hodi, you don't need to do anything on your site as we include outbound filtering for free on all web hosting plans to protect you. 1. Log in to SpamExpFew readers
  • How to set up an automatic reply on your mailbox?
    Our hosting plans offer the ability to create auto-replies on your mailboxes. For example, you can set up an auto-reply to indicate that you are away. To create an auto-reply: Log in to your cPanel In the "Email" section, choose "Autoresponders" Select a domain then click "Add Autoresponder" Fill in: the email response interval (0 if you want it to be immediate) the mailbox affected by this auto-reply using the "EmaiFew readers
  • How to configure calendars and address books?
    The CalDAV (for calendars) and CardDAV (for address books) protocols are open standards that allow you to synchronize your events and address books across multiple devices. Thanks to these protocols, you can view, add, or modify an appointment or contact from your phone, computer, or webmail, and see changes appear everywhere in real time. With cPanel, you can enable this synchronization for your email accounts using compatible applications such as iOS, macOS, Thunderbird, or by addingFew readers
  • How to configure your mailbox on Outlook 2019?
    You can use Outlook 2019 to check your emails: Open Outlook 2019. Go to the menu File Info + Add Account. The Welcome to Outlook window appears. Enter your email address. Click on Advanced options. Select the option Let me set up my account manually. Click Connect. The Choose account type window opens. Select IMAP in the Account type field. In the Incoming mail section, in the Server field, enter "mail." followed by yFew readers
  • How to create a signature on the webmail?
    An email signature is a block of custom text located at the bottom of an email. The Webmail interface (cPanel Tools Email Section Email Accounts Check Email) does not have a setting to assign a signature to your email. You will need to configure signatures in the Webmail client you are using. Configure a signature in Roundcube To create a signature in the Roundcube Webmail client, follow these steps: LoFew readers
  • How to improve the deliverability of your emails?
    DKIM, SPF and DMARC: what are they? If your emails end up in spam for your recipients, it is possible that your deliverability is not optimal, particularly due to a DKIM and/or SPF configuration issue. Indeed, two main mechanisms come into play to ensure that emails do not end up in spam: DKIM and SPF. These two mechanisms authenticate the server that sends your emails and limit domain spoofing. Simply put, with DKIM and SPF our mail server adds DNS-based authentication to eachFew readers
  • How to configure anti-spam?
    Spam filters allow you to sort or delete unwanted emails. Your hosting at Hodi uses SpamAssassin to analyze emails and assign a spam score based on certain characteristics. antispam Configuration To access the configuration, log in to your cPanel then in the "Email" section, choose "Spam Filters" Check the "Few readers
  • How to configure your mailbox on an iPhone or iPad?
    You can use your iPhone or iPad to check your emails. Here are the configuration instructions: Open the Settings app and tap Mail. Tap Accounts. Tap Add Account Other, then Add Mail Account. Enter your account details and tap Next:Few readers
  • How to prevent spoofing of your domain name?
    Domain spoofing is a technique used by cybercriminals to send emails pretending to be from legitimate domains. Implementing protocols such as SPF and DMARC helps protect your domain against this threat. First of all, we invite you to consult the guide "How to improve the deliverability of your emails?" which will help you learn more, and will allow you to verify that your legitimate emailsFew readers
  • How to unblock an email that was blocked by SpamExperts?
    In the very rare cases where you need to recover an email that was blocked by SpamExperts because it was identified as spam, you can unblock it directly in a few steps: Log in to your client area In the "My Account" menu, choose "My Services" Click on the "SpamExperts" line corresponding to the domain you want to access: Click on "Log in to SpamExperts":Few readers
  • How to remove an email from the spam inbox?
    To remove a message from spam, follow these steps: Log in to your webmail. Open the "Junk" folder. Click on the relevant email. In the top right corner, click the "Not Junk" button. The message will then be removed from spam and moved back to your inbox. What happens after clicking "Not Junk"? By clicking "Not Junk", you tell the spam filter that this message is legitimate. The filter will then learn that future emails from this address should not be consideredFew readers

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