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My mailbox is full: why am I no longer receiving emails, and how do I free up space?

Each mailbox has a quota, meaning a maximum storage capacity, set by your domain administrator. Once this quota is reached, your mailbox stops receiving new messages: they are automatically bounced back to the sender with an error such as « Mailbox is full » and no longer reach your mailbox.

How do I free up space?

Log in to your webmail at https://webmail. followed by your domain name (for example, https://webmail.mapetiteentreprise.re)
In the "Other Webmail Features" section, choose "Manage Disk Usage"
Click the "Manage" button for the mailbox you want to clean up.
Choose the preset criteria to delete old messages or large messages:

Updated on: 17/07/2026

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